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Issues activating your Portal User

Written by van der Jagt, Gert
Updated over a month ago

Having Trouble Activating Your Account on serralahub.com?

If you cannot complete the activation of your user account, this is often due to the password not meeting the security requirements.

Please make sure your password follows all rules below:

Password Requirements

Your password must:

  • Contain at least 14 characters

  • Include at least one special character, for example:
    ~ ! @ # $ % ^ & * ( ) - _ = + [ ] { } | ; : , . < > / ?

  • Include at least one number (0–9)

  • Include at least one uppercase letter (A–Z)

  • Include at least one lowercase letter (a–z)

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