Product Area
FS² CCC
Problem
You may notice that the combined percentage values of the following categories exceed 100%:
Due receivables
Overdue receivables
Not due receivables
Additionally, the sum of these categories may be higher than the displayed total Accounts Receivable (AR).
Calculation Background
This behavior is caused by different data bases used in the calculations:
Category values (due / overdue / not due):
Calculated using debit items only
Total Accounts Receivable (AR):
Calculated using debit and credit items
Credit items (e.g., credit memos) are deducted from the total
As a result:
The total AR represents a net value
The category values represent a gross value
Percentage values are calculated against a reduced total base
This can cause the overall percentage to exceed 100%.
Solution
This behavior does not require correction. However, you can interpret and use the data as follows:
Understand the different calculation bases
Category values reflect open debit items only
Total AR reflects the net balance after credit items are deducted
Interpret percentage values correctly
Percentages are based on the net AR total
A total above 100% indicates the presence of credit items reducing the total
Use absolute values for detailed analysis
For precise financial evaluation, rely on the displayed amounts rather than percentages
Compare category values directly with each other
Align reporting expectations if required
If you need consistent percentage calculations (e.g., always below 100%), this requires:
A unified calculation logic across all metrics
A product enhancement or customization
Known Limitations
The system does not provide a standard option to align the calculation logic
Mixed gross and net calculations are part of the current product design
Changes require a separate enhancement request