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Data Inconsistencies Between Creditreform Connect and BBC-CM

In certain scenarios, data displayed in Creditreform Connect may not match the data in BBC-CM. Additionally, navigation between related objects can behave inconsistently.

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Written by Strutzke, Marcel

Product Area

FS² CCC


Problem

You may observe the following symptoms:

  • Data in Creditreform Connect differs from the corresponding data in BBC-CM

  • Navigation features (e.g., drill-downs or linked objects) do not function as expected

Root Cause:

  • Missing propagation of deletion flags in affected records

  • As a result, dependent or linked objects are not updated consistently


Solution Steps

To resolve the inconsistency, follow these steps:

  1. Execute the central correction program described in the following article:​

  2. Ensure the correction program runs successfully across all relevant datasets.

  3. Validate that:

    • Deletion flags are now consistently propagated

    • Data between Creditreform Connect and BBC-CM is aligned

    • Navigation between linked objects works correctly


Known Limitations

  • The described issue represents only one possible manifestation of deletion flag inconsistencies

  • The correction program may also resolve similar issues in other contexts, but additional analysis might be required for complex cases

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